We accept returns/exchanges for all products that have not been worn, washed, used, or altered. Customized products such as embroidery are not eligible for returns.

Our Ice-Pron has a one year warranty covering any defects within the apron due to normal use. It does not include self inflicted tears or rips due to sharp objects being placed in pockets such as knives, forks, etc.. We also do not recommend using the loops for extra heavy items such as hammers. The cooling sleeve is covered but the ice inserts are not. This also does not include any promotional items shipped with your purchase (i.e. Complimentary Towel). Please keep your receipt and enclose a copy with your return. You are responsible for shipping the apron back to us so we can evaluate and correct the problem. A new apron will be sent to you upon our evaluation. We will cover the shipping and handling charges. Be sure to include Name, Address, Phone and Email.